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Tutorials

Announcements and Reminders

Send immediate announcements, schedule reminders, use merge fields, attach rosters, and review delivery history.

Scheduling
Who uses it
Event leads and managers
Where it lives
Dashboard > Scheduling > Events > Event > Announcements
Goal
Event communication is sent intentionally and leaves a delivery trail.
On This Page5 sections

Before You Start

  • An event with a channel or selected destinations.
  • Scheduling manage permission.

Steps

  1. Choose send now or scheduled

    Send-now announcements fire immediately. Scheduled reminders send before the event based on the offset.

  2. Use destinations deliberately

    Messages can target the event channel, selected channel, role pings, and DMs by signup status.

  3. Insert merge fields

    Use current event fields and roster output so messages stay accurate as event data changes.

  4. Check delivery history

    Delivery history shows successes, partial sends, and failures. Retry controls can come later.

Check It Worked

  • The message preview has the expected merge fields.
  • Roster attachment is intentional.
  • Delivery history records the attempt.

Common Pitfalls

  • Sending DMs to the wrong signup status group.
  • Forgetting that cancellation uses the same notification-style destination model.