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Billing

Billing and Access Codes

Check your guild's plan, start or manage a subscription, and redeem an access code from the dashboard or Discord.

Who uses it

Guild owners and managers

Where it lives

Dashboard > Billing

Goal

Staff know what plan a guild is on, how to change it, and how to redeem an access code when one comes their way.

Before You Start

  • Manage Server permission in Discord, since billing changes require guild-admin access.
  • GearCheck installed in the server you're managing.
  • An access code, if you're redeeming one instead of paying.

Steps

1

Check the current plan

Open Dashboard > Billing to see your guild's tier, when it renews or expires, and whether it's tied to a Stripe subscription or an access code.

2

Start a checkout

Pick a plan and accept the Terms and Privacy Policy, and GearCheck sends you to Stripe Checkout. The monthly plan renews on its own; the 3-month, 6-month, and 1-year plans are one-time purchases that expire at the end of their term.

3

Manage an active subscription

If your guild has an active monthly subscription, use Manage Subscription to open the billing portal, where you can update payment details or cancel.

4

Redeem an access code

Enter the code under Redeem Code on the Billing page, or run /admin redeem in Discord. Both apply the code's tier to your guild the same way.

5

Know what the code buys you

A code can carry a duration or be permanent. Once a timed code runs out, the guild drops back to Free until someone redeems another code or starts a paid plan. An invalid, already-used, or expired code fails cleanly with a message explaining why.

6

Get help when a code won't redeem

If a code fails and you're sure it's right, don't keep guessing. Ask in GearCheck's Support Discord and staff there can look up the code and sort it out.

Launch Checklist

  • The Billing page shows the tier and status you expect.
  • Staff who manage billing have Manage Server permission in Discord.
  • An access code redeemed successfully, or checkout completed and the tier updated.
  • Everyone involved knows whether the current access has a duration, so the plan won't quietly drop without warning.

Common Pitfalls

  • Assuming a redeemed code is permanent without checking whether it carries a duration.
  • Retrying a code that's already been used instead of double-checking for a typo first.
  • Forgetting that both the dashboard redeem form and /admin redeem need Manage Server permission, not just any staff role.

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